Patients are “inconvenience” for Nhswho “built mechanisms to hold them,” he said New Head of Health Services.
Sir Jim Mackey, which is 1. April made the Director NHS, spoke of 8:00 daily GP rescue phone as one example of difficulties in seeking help.
“We really did hard, and we were probably everyone in the end,” he said Telegraph.
“You have a cousin in the hospital, so you ring on a department that no one never suits. Ward officer works only nine to five or busy doing other things;
“It feels like we built mechanisms to keep the public because it is an inconvenience,” he said.
And he warned not to listen to public frustrations could mean the end of the National Health Service.
Failure to the Matthetic Services, said, were cultural and “thinking that we know best when they know the best, listening to them and family and build the service around them.”
He said, “If we don’t care, if we don’t catch that, and don’t take a tempo, we’ll lose the population. If we lose the population, we lost the NHS. For me it is simple.” Each other is completely dependent. “
Sir Jim, who is earlier this month He said the NHS should “tore” the way It offers hospital meetings, said the cutting of a million routine monitoring was a priority, because the NHS spent more on the hospital’s clinic than in the entire GP system.
“Waitints are loudly obvious. Of 130 million ambulances per year, about 85 million, or so, said that it was that the NHS took over so many resources at the expense of patients who await diagnosis and treatment.
Moving care from hospitals The local neighborhood centers was crucial, for the fight against waste and favorable favorable, Mr. Jim said.
Transferring treatment from the hospital in the community will be a key goal of the main 10-year health plan for 10 years, which is a health secretary Wes Street is set to detect next week.
The Lord of Medium also committed to “finish the lottery of postal numbers”, focusing on the work class communities.
The trials will be asked “Patient Payments”, under which hospitals receive a full payment for treatment only if the patient is satisfied, Telegraph Reports.
Times also Reports These funds for hospitals could depend on the patient’s feedback.
Mr. Jim, who is 2003. until 2023. He was the executive director of the HealthCare NHS Foundation – the most rated confidence in the health service, he said that in that role attempted to read each email and talked to every family he joined him.
8:00 The GP race described as “that moment for the sink heart, someone has to sit next to the phone, I have to ring forever, don’t get through and then have to do more.
He said, “It feels like we built mechanisms to keep the public because it is an inconvenience.
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But he said the NHS works best when money is tight. “There must be some tension in it, otherwise we will spend money.
“There is a strong argument that we lost a lot of money in the last few years, we didn’t spend it so wisely as we could do.”
The NHS should have been “shared”, because it was expensive and slow-made decisions, insisted, warning that the NHS has too “fossilized” modes.
And he said, “We have too many people who die in the hospital when they want to die at home.”
He said the system “Failed” is his older mother, with inconsistent attention for seven days, lack of weekend services and “district” between services.
He praised the staff involved, but said that “hell a lot of learning” was needed.
“My father died in the hospital in which local folklore was terrible in the hospital, but the hospital was deaf and didn’t know what he was actually said,” he recalled.
“I haven’t been to NHS long, it was a long time ago, I felt really can’t.”