More than 250 passengers on a Virgin Atlantic flight from London to Mumbai were ruined at a remote military airport in Turkey almost 40 hours of sparkle Calls in trouble on social media.
Passengers called on the airline to hold them in “inhumane” and “awful” situations two days at the airport with limited facilities and without proper food and significant stocks.
Virgin Atlantic flight VS358 has stepped back Heathrow London Airport at 11.40AM BST 2. April and should have landed in Mumbai At 8.10pm BST.
However the plane made an unplanned landing on Diyarbakir Airport in Turkey At about 17 hours of BST due to medical emergency in number.
“VS358 flight from London Heathrow to Mumbai 2. April was canceled due to an emergency medical diversion towards Diyarbakir Airport in Turkey and the necessary technical inspections “,” Virgin Atlantic said.
“The safety and security of our customers and crews are always our top priority and we apologize for the inconvenience.”
After landing in the Emergency Airbus A350-1000, the planes encountered a technical issue because it made “hard landing” and was considered unsuitable for flying.
Passengers stranded at the airport He said that no information was given on the end of their trip to India.
In his last update, he stated that the flight would continue to move on Mumbai from Diyarbakır at 10 o’clock BST on Friday.
If, however, the approvals were not received to continue the trip, the airline added, “I plan to ensure the transfer bus transfer to the alternative plane in the second Turkish airport to finish our customers in Mumbai”.
“Meanwhile, passengers are provided with night hotel accommodation and refreshments in Turkey, while working at the resolution, and all customers will store as soon as new upgrades are available,” said.
Many passengers expressed frustration and distress over the social media situation and said they were limited to the limited surface of the airport with limited facilities.
“My family together with 250+ passengers treated @virginathlantski inhumano,” a traveler named Hanuman Dass on X.
“Now 30 hours from @virginatlantic flight London and we are disgusted due to the lack of humanity and the treatment #indian and #britshish citizens. My wife and children have one pillow between 3 people and did not sit in a closed space with 300 people.”
Another passenger said that there is only one toilet for hundreds of people, there is no adequate food and without stocks like blankets or pillows.
Preeti Sharma Menon, a politician from Mumbai who was on the fly, said they were among the pierced passengers and older people.
“It’s been 24 hours, and no airline representative filled the passengers,” she said. “They have barely food, one toilet among 275 people, phones running out of batteries because they do not have Turkish adapters. There are babies, pregnant women, diabetics and old people in this area.”
Later, on Thursday night, she said they were moved to the hotel.
The virgin said that “most of our customers are secured with the night of hotel accommodation in front of your mountain trip today.”
“We would like to sincerely apologize for the delay and any inconvenience.”
The Indian Embassy in Turkey said that in contact with the airline, Diyarbakir Airport Directorate and Turkish Ministry of Foreign Affairs.
“Through the coordination of the mission, appropriate attention is expanded to passengers,” Embassy on X. “We discussed the relative for early resolution issues and alternative flight arrangements for travelers.”