Stansted Airport IT failure sparks travel chaos – with 10,000 passengers missing flights and hours of delays


The decline in collisions in the main airport caused mass delays with estimated 10,000 tourist houses lack their flights due to long luggage and safety rows.

Stansted Airport It was affected by “IT question” early on Sunday morning that many systems provided useless. The problem was identified at 2.30am, but with the first round of flight due to the beginning just before 6am, the rows started construction.

Jet2 and Tui delay flights for three to four hours to wait for passengers to be clear security, but Ryanair has shipped aircraft in time to avoid delays later in the day.

Ben Silverstone, 37, he arrived in Stansted with his partner at 5 in the morning for 6.45 in Riyanaire for Madrid. He said Independent: “There was a massive order to enter the airport terminal, which did not move about an hour.”

They could not lower their bags and eventually leave the airport, be presented for the later flight from Gatwick on Easy.

“It cost us a fortune,” Mr. Silverstone said. “We are about £ 600 from your pocket.”

Waiting Game: Waiting Travelers and Security at the Airport in London Stansted 11. May 2025

Waiting Game: Waiting Travelers and Security at the Airport in London Stansted 11. May 2025 (Ben Silverstone)

Mark Wright, 34, he said that rest rest are pushing and pushing to get the opportunity to board his 5.55am Jet2 flight for Mallorca.

He said Independent From Tarmak: “We arrived at the airport at 3 in the morning in absolute chaos. We could barely go through the main door.

“There were no organized rows, there was only one barrier with three airport staff who shouts flights and just let out certain people.

“I had to go to the front to find out if our flight was called through the crowds to find my partner with your bags and push me just to come back just to go back to Jet2 bag.

“There were people who slept on the floor or just sat in the middle of the crowd that made him almost impossible.

“To that bag decline with the only reason we passed is because we noticed only-check returned online and jumped to use them. Tim Jet 2 asked us to keep quietly holding on.”

Mr. Wright managed to board his flight, but he was stuck on a tarmace for more than two hours after he was told that his family’s luggage may not be installed.

He added: “The only positive is that the pilot informed us and found creative ways for children to have fun showing them cockpit.

Well done to him, the one seems to be that doing something proactive. “

Anne Alexander, published on the X that is fine for safety ok for almost two hours, but she still missed her flight.

She said, “Some people out there, just to get into the airport terminal.

“Some gave up and went home as they missed flights.

“Many passengers are fine – including me – and flights go away in the next 15 min.

“And we are still in a good safety.”

At 10.30, the airport said the problem was “completely resolved”. The spokesperson said, “Earlier this morning, a question that affected several airport systems.

“Although this issue is completely resolved, some outgoing flights may be experiencing the delays that we sincerely apologize for the inconvenience caused. We thank our customers in their patience and understanding our colleagues for their hard work during this incident.

“Passengers are advised to stay in contact with their airline for the latest flight information.”



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