Hundreds of Santander customers in UK hit by banking problems | Banco Santander


Santander specific problems affecting depending on the services after many customers on the left can access their accounts.

The bank excuses “inconvenience” and said customers would be “left out of pocket” as a result of outages.

Some customers were unable to make payments or transfer between accounts.

According to the website in the bank having problems with its mobile banking and telephone depending on the technical problems in its class network and problems with your card payments. It said online Banking Services were available to normal.

A Santander Spokesperson said: “We apologize for any inconvenience did this afternoon while fixed problems affecting some of our depending on the services. These are already restored and working normally.

“We want to thank our customers for patience and can confirm them, which one will be financially impacted not left out of the pocket.”

Customers of frustration in 10, when they claimed to have been able to pay or transfer the bank app. I posted eenshots on alert what you read: “That doesn’t work. Sorry, we can show your payefes now. “

Another claimed on the outage left them or at home. Whose post on the 10 said: “It is ridiculous. I can get home from work for this. It can access my money and this is the second time. I expect to compensate for a huge discomfort.”

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In the Office of the Sange Customers, Santander Customers began reporting problems with the bank’s services to the south on Thursday, with more than half their reports, with more than half of the reports with pays. Not more than 600 reports.

Data published in Treasury Committee on Thursday shows that the nine of the UK’s biggest banks and building companies had between them accumulated more than 33 days, worth of two years and system in the outages in the last two years.

Were Lines of Outages last weekDuring the thousand customers with TSB, Nationwide, first direct and Lloyds Banking Group – including their Lloyds, Halifax and Bank of Scotland Brands – I could not access their accounts.

Barclays is hoping to pay between £ 5m and £ 7.5m in your customers for your customers for their outages before this year and “inconvenience or distress” caused by breaks, after the search of a treasure of the Treasury Select Committee.

Barclays reported 33 incidents, which fights 93 hours in total.

Between the other bank Natwest paid out £ 348,000 and lost 194 hours to outages in 13 incidents. HSBC paid out £ 232.697 to their customers after 32 incidents led to 176 hours disruption.



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